Policies & information

Every piece is sewn by hand after ordering, so preparation time may vary before your parcel ships. — Courier to your door — ₪45, free on orders over ₪600 — Registered mail — ₪25 — Studio pickup at Mitzpe Hila — free of charge, by prior arrangement The Hebrew version of these policies is the binding version.

Because every piece is made by hand and sometimes in a single copy, returns and exchanges are subject to the following terms: — A size may be exchanged within 7 days of receiving the item, subject to availability in stock — The item must be returned unworn and unused, with its original tag — Custom-made items cannot be returned, unless a manufacturing defect is found To arrange a return or exchange, contact us on WhatsApp or by email and we'll guide you through the process. The Hebrew version of these policies is the binding version.

Use of the Sonia Berkovitch website is subject to the following terms: the content, images and design on the site belong to the brand and may not be copied without permission. Prices on the site include VAT and are correct as of the time of viewing; stock may change due to the handmade nature of production. Placing an order on the site constitutes a purchase request, which is completed only after payment is received and manually confirmed by Sonia. The Hebrew version of these policies is the binding version.

The details you provide on the site — name, phone, email and address — are used solely to process your order, arrange delivery and stay in touch. Your details are not sold or shared with any third party, except delivery providers for the purpose of fulfilling your order. You may request to view, correct or delete your stored details at any time by contacting us by email. The Hebrew version of these policies is the binding version.

The Sonia Berkovitch website strives to meet the requirements of Israel's service-accessibility regulations and the WCAG 2.1 standard at level AA. The site includes full keyboard navigation, an accessibility menu with personal-adjustment options, alternative text for images, high contrast and a logical reading order for screen-reader users. If you encounter an accessibility problem on the site, we'd be glad if you contacted us and we'll address it as soon as possible. Accessibility coordinator: Sonia Berkovitch · soniabe7@gmail.com The Hebrew version of these policies is the binding version.